Privacy Policy

BNK IT Solutions (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Email address
Mobile number
Billing & shipping address
Company details (if applicable)

b) Technical Information

IP address
Browser type and version
Device information
Cookies and usage data

c) Transaction Information

Product purchases
Service subscriptions
Payment details (processed securely by payment gateways; we do not store card information)

2. How We Use Your Information

We use collected information to:

Process and fulfill orders
Provide repair, warranty, and AMC services
Send order confirmations, invoices, and service updates
Respond to queries and provide customer support
Improve website performance and user experience
Send promotional offers (optional; users may unsubscribe anytime)
Maintain records for legal and business purposes

3. Sharing of Information

We do not sell, trade, or rent your personal data.
However, we may share information with:

Trusted partners & service providers (delivery partners, payment gateways, technicians)
Manufacturer warranty portals (HP, Dell, Lenovo, IBM, etc., when required for care pack validation)
Legal authorities, if required by law

All shared information is handled with confidentiality and strict security measures.

4. Data Security

We use industry-standard security measures to protect your data, including:

Encrypted data transfer (SSL)
Secure servers and firewalls
Restricted access to sensitive information

While we strive for maximum protection, no online transmission is 100% secure.

5. Cookies Policy

Our website uses cookies to:

Improve browsing experience
Track website performance
Remember user preferences

You can disable cookies in your browser settings, but certain features may not work properly.

6. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data (unless required for legal reasons)
Opt-out of marketing communications

To exercise these rights, contact us at krishnarai@bnkit.co.in.

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites.

8. Changes to This Privacy Policy

We may update this policy from time to time.
Revised policies will be posted on this page with the updated date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

BNK IT Solutions
Address: 3rd Floor, A-1/388 B, Hastsal Road, Uttam Nagar, New Delhi – 110059, India
Email: krishnarai@bnkit.co.in
Phone: 8470012253